HOME WORK

HOME WORK

1. List and explain four (4) procedure used to secure telephone message whether by paper or electronic device at the office.

2. How should a fault discovered with the telephone or telephone equipment( voice mail recorder ,cords, buttons not pressing) be handled.

Due date: Monday March 8,2010.

Transfering a telephone call

Class Test. (1)

Instruction: Read the question below and respond via blog. Only comments received today will be graded.


1. List the steps in details how a telephone call should be transferred to a third party in an organisation.