Showing posts with label ONLINE TEST - Handle telephone call. Show all posts
Showing posts with label ONLINE TEST - Handle telephone call. Show all posts

Wednesday, March 3, 2010

Transfering a telephone call

Class Test. (1)

Instruction: Read the question below and respond via blog. Only comments received today will be graded.


1. List the steps in details how a telephone call should be transferred to a third party in an organisation.