This blog seek to communicate with person who are interested in distance education as a means of lesson planning, implementation and delivery.
Showing posts with label Customer sevice and You. Show all posts
Showing posts with label Customer sevice and You. Show all posts
Wednesday, February 17, 2010
CUSTOMER COMPLAIN
Current customer service training recommend that customer complains should be handled as quickly and tackfully as possible. Do you believe this recommendation, and give reason for your believe or non believe stating real life examples.
Tuesday, February 16, 2010
Quality Customer Service
Current Management training suggest that if you understand the customer more product will sell. However other believe that if you have a good product you do not need to know the customer. What do you believe and why?
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