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Wednesday, February 24, 2010
Questioning and Listening
It is very important that you actively listen to your clients and ask relevant question. Why is this so?
16 comments:
Violet
said...
actively listening to your clients will help you to understand the needs and complains, thus giving you the opportunity to serve and assist them better. Asking question will help you to understand what message is conveyed by your clients.
so that the customer sees that you are understanding what is being said and normally the customer service representative go about this by asking question to show that they cleary understand what was said by the customer
Actively listening to your clients will make the communication between you and the clients more conveying and prompt. this will better help you assist the client to the best your ability which will indeed make the company a successful one.
yes it is important that you listen to customers or clients so that you can respond to them and acknowledge their situations and ask questions to show that you are conncern..
It is very important that we actively listen to our clients and ask questions to ensure that we fully understand what our clients are saying, so that we can also solve their queries, help them in areas where help is needed, to make sure we understand from their point of view what is being said.
I think Questioning and Listening is very importat because if the customer is talking to you and you are not listening he/she will think that you don't care about there needs.
The importance of asking our clients feedback questions is that it would help you in better dealing with the customer related complaints, asking questions will show the customer that you understand and that you are both on the same page.
it is important because you want to ensure that everything that the client has said is interpret and recorded properly to avoid future misunderstandings. (nadisha)
Questioning and Listening is needed when working with customers because if the customers is the only income for company the customers must be please with goods and service.
Questioning and listening comes in handy when dealing with customers.It is done in order to better assist them.. knowing their wants and needs you can better enble them with your services. (GRACE)
listening to you client will help you to understand their needs and how to communicate with them better.so yes it is inportant listen and ask question.
it is very important to ask relevant question from the client to show that you were listening to every details he or she his saying so that you can act accordingly to the situation and exicute the task in a quick and timely manner. from donovan
it is important to actively listen to clients so to not pass wrong information and have to keep asking the same question over and over, it is important to ask the right questions to not let clients feel offended as well as for you to get relevant information.
16 comments:
actively listening to your clients will help you to understand the needs and complains, thus giving you the opportunity to serve and assist them better. Asking question will help you to understand what message is conveyed by your clients.
so that the customer sees that you are understanding what is being said and normally the customer service representative go about this by asking question to show that they cleary understand what was said by the customer
Actively listening to your clients will make the communication between you and the clients more conveying and prompt. this will better help you assist the client to the best your ability which will indeed make the company a successful one.
yes it is important that you listen to customers or clients so that you can respond to them and acknowledge their situations and ask questions to show that you are conncern..
yes it is good to listening to your clients to actively know what kind of service they need.
It is very important that we actively listen to our clients and ask questions to ensure that we fully understand what our clients are saying, so that we can also solve their queries, help them in areas where help is needed, to make sure we understand from their point of view what is being said.
I think Questioning and Listening is very importat because if the customer is talking to you and you are not listening he/she will think that you don't care about there needs.
The importance of asking our clients feedback questions is that it would help you in better dealing with the customer related complaints, asking questions will show the customer that you understand and that you are both on the same page.
so that you can effectively cater for them...also so that you do not appear boring and unware of their wants and needs.
grace
it is important because you want to ensure that everything that the client has said is interpret and recorded properly to avoid future misunderstandings. (nadisha)
Questioning and Listening is needed when working with customers because if the customers is the only income for company the customers must be please with goods and service.
actively listening to the client shows that you are intrested in the call and that you think that whatever the customer as to say is important
Questioning and listening comes in handy when dealing with customers.It is done in order to better assist them.. knowing their wants and needs you can better enble them with your services.
(GRACE)
listening to you client will help you to understand their needs and how to communicate with them better.so yes it is inportant listen and ask question.
it is very important to ask relevant question from the client to show that you were listening to every details he or she his saying so that you can act accordingly to the situation and exicute the task in a quick and timely manner. from donovan
it is important to actively listen to clients so to not pass wrong information and have to keep asking the same question over and over, it is important to ask the right questions to not let clients feel offended as well as for you to get relevant information.
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